This online course reviews common communication scenarios a collision repair shop’s Production Manager may encounter, effective communication tools, and guidance to avoid miscommunication. Conflict scenarios and resolution strategies are also examined to help ensure the best possible outcomes.

After completing this course, you will be able to:

  • Describe how open communication is key to avoiding conflicts with outside sources
  • Explain that relationships must be established with outside sources
  • Identify communication tools used to work with outside sources

Duration: 1 hour

Cost: $48 single course