Learning Culture Overview will show how repair facilities that embrace a learning culture improve on key performance indicators (KPIs). The course will define what a learning culture is and address its key principles. Students will see how a learning culture can maximize everything a repair facility does while helping to minimize liability issues and customer complaints.

After completing this course, you will be able:

  • Understand the importance of the I-CAR study observations.  Describe an industrial age mind-set and how to identify it
  • Apply the principles of knowledge management.  Understand the definition of a learning culture
  • Discuss the key principles of a learning culture.  Discuss the benefits of a learning culture

Duration: 1 hour

Cost: $48 single course