Speaking the KPI Language breaks down the KPIs that one managing production needs to continuously monitor. It provides some beneficial tips and thought process tools useful during production management to help manage the things that can affect their own KPIs. It provides instructions so that when completed, the person responsible for managing production can calculate various elements of the KPIs, which can provide areas for improvement.

Learning Objectives

  • Discuss some alternative methods that can help try to reduce supplements
  • Calculate touch time, key-to-key days, severity average, and loyal customer percentage scores
  • Recognizing different network programs or relationships a facility may participate in
  • Describe the four key elements to be concerned with during every repair
  • Describe procedures to help manage and balance different repairs
  • Describe how severity can be managed

Duration: 1 hour

Cost: $41 single course