Customer Satisfaction Measurements Should Be a Priority
Does customer satisfaction exist? No. Not in the HD repair industry, anyway. There are too many players, too many constituents, too many people that are not “customers” that influence the process and the outcome of an HD repair. We are [...]
Latest Quarterly Trends for Commercial Collision Claims
The following provides benchmarking insights and trends compiled from our ADJUSTRITE® Commercial Estimating system. The data reflects information compiled from both insurance and shop estimates from the United States and Canada. For all metrics, the information excludes known total losses. In [...]
An Introduction to Paint Booth Filters & Maintenance
The filters you choose for your truck refinish paint booth ? and how well you maintain them ? can have a direct impact on everything from booth efficiency and paint finish quality to booth maintenance costs and the safety of [...]
Preventing Corroision After Collision Repairs Protects Profits, Performance for the Long Haul
When a truck or commercial vehicle is manufactured, preventative measures are taken to resist corrosion over the life of that vehicle. These preventative measures come in the form of primers, sealers, and coatings along with various application and process methods. [...]
K&R Truck Sales Relies on 3M Automotive Aftermarket Division for a Cleaner, More Efficient Shop
For nearly 30 years, K&R Truck Sales owner Ed Reitman has known only one way to service and repair trucks — the right way. And that’s why he relies on the 3M Automotive Aftermarket Division to provide his customers with [...]
Paint Booth Lighting for Better Quality Paint Jobs
When considering what goes into a quality paint job, we often think of the quality of the prep job, airflow and filtration in the booth, skill of the painter and more. Although these factors are all important, another key factor [...]
AkzoNobel’s Heavy-duty 20 Group to Co-locate with HD Repair Forum
The HD Repair Forum (HDRF) is pleased to announce that AkzoNobel has confirmed they will host their spring 20 Group meeting the week of April 9, in conjunction with the HD Repair Forum at the Fort Worth Hilton. The HD [...]
METTON® Makes a Difference in the Repair Process
From metal and plastic repair, to sanding, paint finishing and truck clean-up, 3M has the products and repair processes for heavy duty truck repair. One of the materials commonly used in heavy duty trucks is METTON® LMR (Liquid Molding Resin), [...]
Diesel Laptops Completes Purchase of PF-Diagnose
Diesel Laptops, the leading distributor for commercial truck diesel diagnostic software and hardware, announced today that it has closed the asset purchase of the PF-Diagnose software diagnostic program from Pocketfleet Diagnostic Solutions. Pocketfleet provides diagnostic software solutions for the commercial [...]
What’s New in Heavy Duty Welding?
Whether you are repairing a bus or the latest high-performance car, a medium or heavy truck, the construction of that vehicle probably looks different from its counterpart from 20 or even five years ago. The materials used to build the [...]
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