Description: Students will learn to identify the documentation that makes up a typical job file and examine how the [...]

Description: This online course reviews common communication scenarios a collision repair shop’s Production Manager may encounter, effective communication tools, [...]

Description: This course emphasizes the importance of relationships with local schools, career fairs and career day events. Students then [...]

Description: Developing the Team and Business explains the value of employee mentoring and quality employee reviews for both the [...]

Description: The course is designed for the student that is well versed in writing estimates and wants an edge [...]

Description: This online course starts by reviewing and defining the blueprinting process and efficiencies a shop can gain. We'll [...]

Description: Hazardous Airborne Pollutants will identify environmental compliance requirements for hazardous airborne pollutants. You will learn to identify hazardous [...]

Description: This course explains how the U.S. Environmental Protection Agency (EPA) determines when a substance becomes a waste and [...]

Description: This course focuses on the importance in hiring the right people for developing and maintaining a successful learning [...]

Description: Hybrid Vehicle Identification and Damage Analysis explains the different types and parts of hybrid vehicles, hybrid vehicle identification [...]

Description: Implementing a Learning Culture introduces students to how business performance can improve by implementing a learning culture. There [...]

Description: Cycle time is an important piece of overall shop Key Performance Indicators (KPIs). Cycle time is more than [...]

Description: Learning Culture Overview will show how repair facilities that embrace a learning culture improve on key performance indicators [...]

Description: Matching the Repair to the Team begins with a look at the industry standard capabilities each technician or [...]

Description: Optimizing Process, Equipment, and Compliance introduces the learner to what is required to ensure that a collision repair [...]

Description: Problem Solving for Workflow Changes introduces students to common types of workflow disruptions. The instructor will present how [...]

Description: Quality is Your Business presents the importance of the Production Manager role in verifying that technicians complete quality [...]

Description: In Refining the Team and the Business, students will learn how to develop staffing levels to determine the [...]

Description: Safety Data Sheets and Labels explains why hazardous materials regulations were developed and covers the information found in [...]

Description: Speaking the KPI Language breaks down the KPIs that one managing production needs to continuously monitor. It provides [...]

Description: Strengthening Your In-Process Quality Controls identifies some very common concerns and quality issues that are experienced throughout the [...]

Description: Synchronizing Workflow through Team Communication is designed to show the importance of communication with all customers and departments [...]

Description: Understanding Cycle Time explains what cycle time is and how reducing it can benefit the collision repair facility. [...]

Description: Understanding the connection between the profit and loss (P&L) statement and all components within the collision repair process [...]

Description: Vehicle Construction Material Types introduces how vehicle makers use a variety of materials to transfer collision energy around [...]

Description: Vehicle Protection During the Repair Process will help identify steps to promote vehicle safety during the initial inspection. [...]

Description: Workflow Essentials provides an understanding of supplements and how they affect costs and key performance indicators (KPIs). Students [...]

Description: Working Safely Around Hazardous Materials discusses the ways workers may be exposed to hazardous materials and their effects [...]